If you are not completely satisfied with your purchase when it arrives, or if there is a discrepancy in your order, your online purchase can be returned for a full refund within 14 days of receipt. We offer free and easy returns for all domestic and international orders for items placed on fiyta-watches.com.

Online purchases will be accepted for a full refund when returned in their original condition. We will process your return and refund request within 48 hours. Refunds will be returned to your account via the original payment method within 7-15 days after approval.

Please ensure you keep the receipt of the returned item with the tracking number on. Kindly allow 14 working days from the day our warehouse received your item for the funds to appear in your account. This is often much quicker however please allow this time.

Watches purchased from FIYTA official online store can enjoy warranty repair service for 2 years from the date of purchase with order information, provided they comply with FIYTA ’s repair terms.

If your product requires repairs, please contact us via email: support@fiyta.com.cn during the warranty period and return the product to the designated repair address. Please be aware that you may be responsible for the shipping costs.

If the product needs to be repaired after the 2-year warranty period expires, we can provide you with professional repair services for a reasonable service fee. Please reach out to support@fiyta.com.cn for more information.